Standard shipping delivery time is 3-5 business days, starting from the day the parcel leaves our warehouse. All shipping costs are calculated based on the carrier’s current fees.
Free shipping is available for all domestic orders over $50 (including any discounts) and will be automatically applied at checkout when applicable.
All International orders are priced in US dollars and shipped via USPS International. Delivery will take ***10-21 business days from the day the parcel leaves our US warehouse. However, the timeframe is subject to change based on current events and a cleared customs import review.
*** INTERNATIONAL SHIPPING DISCLAIMER
All International orders are priced in US dollars and shipped via USPS International. The USPS works in conjunction with local postal services around the world to deliver packages to their final destination. While many packages make it to their final destination without issues, RibbedTee is not responsible once the package lands in the destination country as we do not have any jurisdiction over international countries and their postal systems. Should any issues arise after the package has landed in the destination country, the recipient is responsible for contacting their local postal service to remedy the situation. The recipient is also responsible for all customs fees, taxes, and brokerage charges. While many orders make it through customs without issues, the customs agency in your country may require you to pay fees before receiving your package. It is the recipient's responsibility to check with their country's Customs Office to verify any fees as we are unable to provide the recipient with the exact amount of the charges. By completing your order you agree to pay all applicable fees. If your package is seized by Customs Officials for any reason whatsoever, we will not issue you a refund unless all products are returned to us in their original condition. If you refuse or return your order no international shipping charges or fees paid to local government will be refunded. If you have any questions, we encourage you to contact your Customs Office, as RibbedTee cannot advise you about your country's customs policies.
How To request a return
Need to request a return? No problem! Please complete the below Return Request Form and we will email you with all the necessary information to return your items. A prepaid return label will be provided for all domestically shipped orders as long as the return request is within the 30-day policy.
We gladly offer a 30-day money-back guarantee on all our undershirts. This guarantee starts the day the purchase is made and covers the item even if the item has been washed or tried on!
All underwear purchases have a 30-day return policy (unwashed and unworn). The item MUST be in the original packaging, with original tags, unworn, and in the new condition. Any item received outside of any of these conditions will not be eligible for a refund and will be discarded.
REFUND PROCESSING TIME
We will process your return within 5-10 business days of receipt, and the refund will be issued back to the payment method used for the original purchase, minus shipping fees.