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Frequently Asked Questions:
Q. What makes RibbedTee men's undershirts different?
A. We're glad you asked! RibbedTee men's undershirts are the first combine the comfort and fit of a ribbed tank top, with the underarm protection you get from a traditional t-shirt and we offer it at an affordable price. We also have the following
special features:
- lightweight breathable stretch ribbed fabric provides a close, comfortable fit and keeps you feeling cool and dry all day long
- a perfect fit available for every body type (see fit options below)
- new longer cut keeps undershirts tucked in. over 1½" longer than most undershirts
- special tailored cut keeps undershirts from bunching or riding up
- low-profile collar, sleeve, and bottom trim prevents showing through your outerwear
Q. How should I expect a RibbedTee undershirt to fit me?
A. RibbedTee men's undershirts offer a perfect fit option for every body type. See fit options below:
Fit Options:
Classic Fit - Our original fit undershirts. Best suited for more slender body types. (form fit)
Enhanced Fit - Ideal for standard to larger body types. Our Enhanced Fit undershirts offer slightly wider dimensions in the shoulders, torso, waist, and provide more room in the underarm area. (fuller fit)
Relaxed Fit - For those of you who are looking for a super soft, extra-long undershirt but prefer a little more room, our Relaxed Fit line will be just what you’re looking for. Specially designed so they won't shrink! (loose fit)
Q. Will RibbedTee undershirts shrink after washing?
A. Yes, our Classic Fit and Enhanced Fit men's undershirts will shrink slightly. Since our undershirts are made of 100% ribbed cotton, you should expect a minor amount of shrinking after you wash them. We've specially designed our undershirts so you'll be sure to get the perfect fit wash after wash.
Our men's Relaxed Fit undershirts and women's v-neck tops are specially designed so they won't shrink.
Q. How should I care for my RibbedTee men's undershirts and women' v-neck tops?
A. We recommend washing the undershirts in warm water, using non-chlorine bleach only when needed. Tumble dry on a medium heat. To prevent some of the shrinking you can expect from garments made out of 100% cotton, we suggest washing in cold water and tumble dry on a low heat. You'll find our standard care instructions on the back of the garment label.
Q. Do you recommend any pre-treatment before washing?
A. Under normal circumstances you should not need to pre-treat your undershirts before washing them. However, to minimize the amount of staining that may be caused by the combination of underarm perspiration, deodorants, and antiperspirants, you may pre-treat your undershirt by soaking it in cold water prior to washing. This technique may be used on other undershirts as well to minimize the appearance of the yellow stains that may appear. Click here to read more about the causes of underarm stains and potential remedies.
Q. How are items shipped to me and when should I receive my order?
A. Orders are fulfilled via USPS Priority Mail and are sent out within one business day after you've placed your order. You should expect to receive your RibbedTee order within 3-4 business days. Once your order has been dispatched, you will receive an email notification with your Priority Mail tracking number. Once you have your tracking number, you can check on the delivery status of your package at the USPS website.
Q. How much will shipping cost?
A. Shipping costs are calculated based on the USPS Priority Mail rates & fees table (plus a nominal handling fee) and depend on the number of items you order (weight) and the final destination (distance).
Q. Do you ship outside the United States?
A. Yes. Currently we ship to the following areas: Australia, Canada, United Kingdom, and the British Virgin Islands. We also ship to the following U.S. territories: Guam and the Virgin Islands (U.S.). We will be adding more destinations soon, so please check back with us or email us to request information on shipping to your country.
Q. Do you carry your products in any retail stores yet?
A. Unfortunately, we do not offer our products in retail stores at this time. We are looking into building relationships with various retailers, but they may not be fully established until early 2009. For the time being, feel free to purchase our products from our online store.
Q. What do the different order statuses mean?
A. Below is an outline of the various order statuses and what they mean:
Pending = Order has been placed, but is pending payment.
Processing = Order has been placed, payment approved.
Completed = Order has been shipped.
Declined = Order has been declined. Our Customer Service team will follow-up with you to correct the order details and re-submit it for processing.
Canceled = Order has been canceled by the customer (you).
